Shipping policy

Shipping Policy

At SAINT VOID, every piece is carefully inspected before it leaves our fulfillment center.

Some collections are ready to ship, while others are released as limited pre-orders. The processing timeline for each product is always displayed on its product page before purchase.

Ready-to-Ship Items

Orders are typically processed within 2–4 business days before shipment.

Standard Shipping 

  • Estimated delivery: 5–9 business days
  • Estimated total time: 7–13 business days

Express Shipping 

  • Estimated delivery: 4–8 business days
  • Estimated total time: 6–12 business days

Pre-Order Items

Pre-order products are crafted or prepared after purchase.

The estimated production timeline for each pre-order item is displayed on the product page before checkout. Once production is complete, the order will be shipped using the shipping method selected at checkout.

By placing a pre-order, you acknowledge and agree to the production timeline shown on the product page.

Tracking

Once your order has been dispatched, you will receive a shipping confirmation email with your tracking information.

International Orders

SAINT VOID ships to most countries worldwide.

International orders may be subject to customs duties, import taxes, or other government fees required by the destination country. These charges are the responsibility of the customer.

Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order.

SAINT VOID is not responsible for delays or failed deliveries resulting from incorrect or incomplete shipping information provided by the customer.

Lost, Missing, or Damaged Orders

If your order arrives damaged, contains an incorrect item, or is missing items, please contact support@saintvoidofficial.com within 7 days of delivery. Include your order number along with clear photos of the product, packaging, and shipping label.

If your tracking shows your package as delivered but you cannot locate it, contact us within 7 days so we can assist in investigating the shipment with the carrier.

Shipping Delays

Delivery estimates are not guaranteed. Delays caused by customs, severe weather, transportation disruptions, holidays, or other circumstances outside our control may occur.